Survey and Research

survey-and-research

B&F Call Center Solution Market Research Data Collection Services

B&F Call Center Solution Market Research Data Collection Services specialize in helping you and your clients collect critical consumer data so you can measure customer satisfaction and loyalty, gauge satisfaction and evaluate purchasing patterns and ensure your marketing efforts reach their full marketplace potential.

Collecting Data for Your Market Research Campaigns

B&F Call Center Solution conducts both inbound and outbound data collection campaigns and surveys using live agents and state-of-the-art technology, such as computer-assisted telephone interviewing (CATI), Interactive Voice Response (IVR), email and web chat.

Political Polling and Surveys

B&F Call Center Solution Market Research Services also conduct political polling and surveys, measuring the effectiveness of civic leaders’ messages to their constituents and assisting in campaign development.