B&F Call Center Solution agents are fully Bilingual (English/Spanish) and have expertise in the following inbound/outbound business functions:
- Customer Care
- Overflow-Calls
- Live Chat Support
- Outbound Sales Campaigns
- Surveys and Research
- After Hours Answering Services
- Appointment Setting
- IT and Computer Support
- Direct Mail Follow Up
- Other Customized Services as directed by the client
B&F Call Center will successfully meet your requirements (agent skills, infrastructure, and technology) and fully administer the operation utilizing our Management Support personnel.